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  • Will you tell me if you see any abnormality?
    If any problems were identified, you will be told, so you can be checked at your hospital. In exceptional circumstances and with your permission, we would contact your local hospital on your behalf.
  • Can I purchase further pictures?
    Yes. Often the experience of seeing the baby ‘in-person' is so exciting that other images and permanent keepsakes are requested. We offer options of further images and recordings and the possibility of ordering some unique and beautiful items.
  • Will sound be recorded onto the DVD?
    No, our DVD's don't record sound.
  • Who can come with me to the scan?
    All of our scanning studios are suitable for an intimate scanning experience of the parents to be, or can accommodate up to 4 adults (plus 2-3 children) be they grandparents, siblings or friends who can share the experience by viewing the flat screen monitor as the scan is carried out.
  • Can I bring my children with me?
    Yes, children are welcome although we don't provide any baby-sitting! Most children enjoy the experience but it's a good idea to bring a favourite toy or a snack with you to amuse them if their interest wanes!
  • Some other clinics are much cheaper - Why?
    We have found that patients don't really enjoy a rushed scan, so ours are 30 minutes.If you look in detail at the content of other scan clinics, you will see that their scan times are shorter - so in fact they are more expensive when compared to our 30 minute appointments.
  • How do I make an appointment?
    You can make an appointment using our on-line booking service or call our call centre to speak personally to one of our trained customer coordinators. Weekend appointments are available for your convenience. If we are busy on other calls, please leave a message so we can call you back.
  • Is Ultrasound safe for my baby?
    Yes. After years of careful research, no side effects from medical ultrasound have ever been found. At The Baby Scan Studio the fully qualified Sonographers work to an agreed protocol suggested by the professional governing bodies. We are confident that we offer a safe and professional service to our customers. If you would like more information, please read these links on ultrasound safety:
  • What are your opening hours?
    In Marlow we are open Monday to Saturday including daytime and evening appointments. In Colchester we are open Wednesday to Saturday including daytime and evening appointments. In Chelmsford we are open Monday to Wednesday and alternate Saturdays. We usually can offer same-day appointments if your request is an urgent one - at no extra cost. Please call our appointments on 08445 560733 or 08448 580543 to check availability or email us from the Appointments tab on the website.
  • I just want a quick scan to get 1 picture - do you do cheap short scans?
    No we don't. This is because we know patients are never happy after they have had a brief scan which may or may not get a good image. They are usually left feeling disappointed and on a ‘conveyor belt' of patients. We prefer to give a relaxed Bonding experience so that you can ask questions, get good images and information and therefore get better value for money. Cathy Stewart - our Director- has worked for other private scanning companies in the past and did not enjoy rushing the patients through the scan in order to keep to the short appointment times. Also as part of our Care Quality Registration (CQC) we have agreed protocols as to the content of our scans.
  • Can I have a NT 12 week scan in an evening or on a Saturday?
    Yes you can have this type of scan in an evening if we can arrange for your bloods to be taken but NOT on a Saturday as the laboratory that processes them is closed then.
  • Why should I come to The Baby Scan Studio and not another private clinic?
    At The Baby Scan Studio a lot of our patients have been to us before or have been recommended by friends or family. This says a lot about patient satisfaction. If you look at our Client Comments section on the website, you can see real reviews added by actual patients. As we are registered with the CQC you are also guaranteed to receive your scan in a safe and suitable environment with appropriately trained staff. Clinics not registered with the CQC are ‘illegal' and you might ask yourself ‘why aren't they registered?' All of our Sonographers enjoy scanning and like patients - this shows when you come to us for a scan.
  • Who scans at your clinics?
    All of the staff scanning at The Baby Scan Studio are qualified Sonographers who currently or previously worked in the NHS in Obstetric departments. We don't employ anyone who doesn't have the appropriate qualifications and recent experience which gives patients the reassurance of getting a quality, skilled scan. Look at the Staff tab to see who we are.
  • I can get a similar scan at another business nearby but they are cheaper. Why is that?
    If you just want the cheapest scan possible - then we are not the Clinic for you. If you want good value for money ,with scans performed by registered professionals with years of experience then we are the clinic for you. It's also important to check exactly what's included and how long the appointments are for. On the surface one clinic might be cheaper but often the scan is done in half the time - not such an enjoyable bonding experience!
  • How can I pay?
    We accept all major credit and bank cards(excepting American Express). We also accept cash payment. We don't accept cheques. A non-refundable deposit of £30 will be taken at the time of booking. This will be deducted from the remaining balance. We aim to be flexible, so please ask if you need to change the date or time of your appointment. If you want to cancel your appointment and we are able to fill your slot with another patient, we will refund your deposit minus an admin fee of £3.00.
  • Will my results be confidential?
    Yes, all results from the scans are confidential. We only discuss them with your GP or midwife, if necessary, with your consent.
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